Terms and Condition

Terms and Condition and Privacy Policy

This Terms and Condition and Privacy Policy Agreement (“Agreement”) is entered into by and between Marwari Achar (“Company”, “we”, “our”, or “us”) and you (“Customer”, “you”, or “your”). By accessing, browsing, or purchasing from our website Marwari Achar, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions. If you do not agree with any part of this Agreement, please refrain from using our website or services.

Introduction

Welcome to Marwari Achar, Terms and Condition Page – your trusted destination for authentic homemade Marwari pickles crafted using traditional Rajasthani recipes. Our achar is prepared with fresh village-sourced ingredients and pure mustard oil to preserve the original taste of Rajasthan.

These Terms and Conditions govern your use of our website and your purchase of products from us. We reserve the right to update, modify, or revise these terms at any time without prior notice.

Products & Orders

Product Information

Marwari Achar specializes in handmade, preservative-free pickles made using natural ingredients such as garlic, carrot, lemon, mango, green chili, red chili, and premium-quality mustard oil. Each product is prepared in small batches to maintain freshness, authenticity, and traditional flavor.

Due to the handmade nature of our products, slight variations in color, texture, or taste may occur.

Product Availability

All products listed on our website are subject to availability. We reserve the right to modify, update, discontinue, or replace any product without prior notice. If a product becomes unavailable after you place an order, we will inform you and initiate a refund if applicable.

Order Acceptance

After placing an order, you will receive an order acknowledgment email. This does not constitute final acceptance. We reserve the right to cancel or refuse any order due to:

  • Product unavailability

  • Incorrect pricing or product information

  • Suspicious or fraudulent transactions

  • Incomplete or inaccurate customer details

If your order is canceled after payment, the amount will be refunded to your original payment method.

Pricing & Payment

Pricing Policy

All prices displayed on https://marwariachar.com/ are inclusive of applicable taxes under Indian law. Prices may change without prior notice; however, the price at checkout will be honored.

Payment Methods

We accept secure online payments via debit cards, credit cards, UPI, net banking, and other supported gateways. Orders are processed only after full payment confirmation is received.

We use secure and trusted payment partners and do not store your financial details.

Shipping & Delivery

Delivery Coverage

Marwari Achar delivers across India. Delivery timelines may vary based on location and courier service efficiency.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location.

Free Shipping

We offer free shipping in India on orders above the minimum purchase value mentioned on our website.

Delivery Delays

We are not responsible for delivery delays caused by:

  • Natural disasters

  • Government restrictions

  • Strikes or courier disruptions

  • Unforeseen logistical issues

Returns, Refunds & Replacements Policy

Due to the perishable nature of pickles (achar), we generally do not accept returns.

If you receive a damaged, leaking, or defective product, please contact us within 48 hours of delivery with clear photographs.

After verification, we will provide either:

  • A replacement, or

  • A refund to the original payment method

Approved refunds will be processed within 5–7 business days.

Privacy Policy

We are committed to protecting your personal information and maintaining your privacy.

Information We Collect

We may collect:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

This information is used strictly for order processing, delivery, customer support, and communication.

Use of Personal Data

Your information is used to:

  • Process and deliver orders

  • Send order updates

  • Respond to inquiries

  • Improve our services

We do not sell, rent, or trade customer data to third parties.

Data Sharing & Security

We may share limited information with trusted courier partners and payment gateways solely for order fulfillment. We implement reasonable security measures to protect your data.

Contact Information

For any queries regarding orders, shipping, refunds, or privacy concerns, please contact:

📧 Email: support@marwariachar.com
🌐 Website: https://marwariachar.com/

We are dedicated to delivering the authentic taste of Rajasthan along with a secure and seamless online shopping experience.